The I Can Read! Book Club is thoroughly committed to your total satisfaction. Our customer service representatives are available to answer any questions you may have about your books.You can contact us at any time to check on a shipment or to change shipment frequency, to review your account status, to update your information, or to arrange for a return.
We are committed to meeting your standards for quality. You never have to pay for a shipment you don’t want or like. If any book does not meet your expectations, you may cancel at any time and return the shipment within 30 days from receipt for a full refund, less shipping and handling.
Effective Date: May 24, 2018
We at HarperCollins Publishers L.L.C. (“Company") respect your concerns about privacy. This Privacy Notice (“Notice") applies to personal customer information obtained by the Company, including through web sites, mobile sites, applications (“apps"), widgets and trade shows (collectively, the “Services").
Click on one of the links below to jump to the listed section:
We obtain personal information about customers through the Services and from our Company affiliates. The types of personal information we may obtain include:
A “cookie" is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon" also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data," which is a log of the links and other content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. We also may use similar automated means to obtain and store information regarding your actions while using our mobile apps.
We may link certain data elements obtained through automated means, such as your browser or device information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you, what search queries you may have run and what advertisements you may have seen on our Services or on third-party websites and apps. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. You also may be able to delete your Flash cookies or adjust your Flash cookie settings by visiting the Adobe Flash Website Storage Settings Panel and Global Storage Settings Panel. Please note, however, that without cookies you may not be able to use all of the features of our Services. Your device settings also may allow you to prohibit mobile app platforms (such as Apple and Google) from sharing certain information obtained by automated means with us through our apps or other app developers.
In addition, if you register with us through or connect your account with us to a third-party social media network (such as Facebook or Twitter), we may obtain certain information about you from the relevant social media network, such as your user ID and/or user name associated with that social media network, the information contained in your public profile on the social media network and friends lists. The specific information we obtain depends on your privacy settings on the applicable social media network.
The providers of third-party apps, tools, widgets and plug-ins on our Services, such as social media sharing tools, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of those features and is subject to the privacy policies or notices of those providers. The Company is not responsible for those providers’ information practices.
We may use the information collected from and about you to:
We may use third-party analytics services on our Services, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web beacons, web server logs and similar technologies to help us analyze your use of the Services. The information collected through these means may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate use of the Services. To learn more about how to opt out of Google Analytics services, please visit the link below
We also may use your personal information in other ways for which we provide specific notice at the time of collection.
On our sites, apps and/or emails we and our third-party service providers may obtain information about your activities to provide you with advertising about products and services tailored to your individual interests. We and our third-party service providers also may obtain information for this purpose from third-party websites and apps. This section of our Privacy Notice provides details and explains how to exercise your choices.
We engage third-party advertising networks to help us target our messaging to visitors through interest-based and contextual means. Through these ad networks, we can track your online activities over time and across third-party websites and apps by obtaining information through automated means, as described above. The networks use this information to show you advertisements on our Services or other third-party websites and apps that may be tailored to your individual interests. The information our ad networks may obtain on our behalf includes data about your visits to websites and use of apps that serve our advertisements, such as the pages or ads you view and the actions you take on those websites or apps. This data collection takes place both on our sites, apps and emails and on third-party websites and apps that participate in these ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this ad network interest-based advertising,
We also participate in an advertising platform offered by our affiliate NC Audience Exchange, LLC, NewsIQ, which gathers information for the purposes as described above. To learn more about NewsIQ, and how to opt out, please click here
To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.
Our sites are not designed to respond to “do not track" signals from browsers.
By electing to submit your mobile phone number, you consent to receive text message alerts from the Company containing product/service and event information or promotions that may be sent using automated dialing systems (“Text Messages"). Your consent to receive Text Messages is not otherwise required to purchase any goods or services from us. You may not consent to receive Text Messages on behalf of someone else or provide someone else’s phone number. You agree to enter into, sign and receive your consent to receive Text Messages electronically.
You may receive approximately 8 recurring Text Messages per month. We do not charge a fee for you to receive Text Messages from us, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider. Participating Carriers are: Alaska Communications Systems (ACS), Alltel-Allied, AT&T, Bluegrass Cellular, Boost Mobile, Boost-CDMA, Carolina West Wireless, CellCom, Cellular One, Cellular South, Chariton Valley Cellular, Chat Mobility, Cincinnati Bell, Cleartalk (Flat Wireless), Cross Wireless, DTC Wireless, Duet IP, East Kentucky Network, ECIT, Element Mobile, Epic Touch, GCI Communications, Golden State Cellular, Google Voice, Illinois Valley Cellular, Immix, Inland Cellular, IWireless, Kenai SRT Communications, Leap Wireless, Metro PCS, MetroPCS/T-Mobile, Mobi, MobileNation/SI Wireless, Mosaic Telecom, MTA Wireless/Matanuska, MTPCS, Nex Tech Communications, Northwest Missouri Cellular, nTelos, Panhandle Wireless, PCS, Peoples Wireless, Pine Cellular, Pioneer Cellular, Plateau Wireless, Rural Independent Network Alliance, Sagebrush Cellular, SouthernLINC, Thumb Cellular, T-Mobile, TracFone (AT&T), Union Telephone, United States Cellular Corp, United Wireless, US Aio Wireless, Verizon, Viaero Wireless, Virgin Mobile, and West Central Wireless.
To receive help with Text Messages, you can either text the word “Help" to READIT (732348) or contact us as outlined in the How To Contact Us Section below.
You may unsubscribe from receiving our Text Messages any time by texting the word “STOP" to READIT (732348) from your device. You may also choose not to receive Text Messages by contacting us as outlined in the How To Contact Us Section below.
We may share customer personal information with
In addition, when the information collected from or about you does not identify you as a specific person, we may share it with third parties.
We may further disclose information about you (1) if we are required to do so by law or legal process, (2) to law enforcement authorities or other government officials, and (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event of a proposed or completed sale or transfer of all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).
We offer you certain choices in connection with the personal information we obtain about you, such as how we communicate with you.
To update your preferences, ask us to remove your information from our marketing mailing lists or submit a request, please contact us as outlined in the How To Contact Us Section below.
You also can unsubscribe from our marketing mailing lists by following the “Unsubscribe" link in our emails, and you can unsubscribe from Text Messages as outlined above.
To learn more about how to opt out of ad network interest-based advertising, please visit the customer opt-out pages at:
You have the right to access, review, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updates to and corrections of inaccuracies in your personal information by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to his/her personal information records.
Subject to certain limitations, California residents may ask us to provide them with (1) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (2) the identity of those third parties. To make this request, California residents may contact us as specified in the How to Contact Us section below.
We maintain administrative, technical and physical safeguards designed to protect the personal information we have about you against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
For your convenience and information, our Services may provide links to third-party sites, apps and services that may be operated by companies not affiliated with HarperCollins Publishers. These companies may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the privacy practices of any non-HarperCollins Publishers’ sites, apps or services.
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. For significant changes, we will notify you by posting a prominent notice on our Services indicating at the top of the Notice when it was most recently updated.
If you have any questions or comments about this Privacy Notice or the manner in which we or our service providers treat your personal information, would like to exercise your choices, or would like us to update information we have about you or your preferences, please contact us as follows:
You may also write to:
New York, NY 10007
Canadian residents may also contact our Privacy Officer at
HarperCollins Canada Limited
Internet Development Group
Bay Adelaide Centre, East Tower
2 Adelaide St. W, 41st Floor
Toronto, Ontario M5H 4E3
Tel. No.: (416) 975-9334
Effective as of January 1, 2020
NOTICE TO CALIFORNIA RESIDENTS – CALIFORNIA SHINE THE LIGHT LAW
Residents of the State of California may ask us to provide them with a list of the types of personal information that we have disclosed during the preceding year to third parties for their direct marketing purposes, and the identity of those third parties. If you are a California resident and would like such a list, please contact us.
For all such requests, please indicate "CA Shine the Light" in the subject field of your request and include the name of the Company Service with respect to which you are requesting the information. You must also include your full name, street address, city, state, and zip code.
NOTICE TO CALIFORNIA RESIDENTS - CALIFORNIA CONSUMER PRIVACY PROTECTION ACT
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of the Privacy Notice applies if you are a natural person who is a resident of California (“California Consumer”) and uses our Services. This notice supplements the information in the Privacy Notice. Certain terms used below have the meanings given to them in the CCPA.
The following sets forth the categories of information we collect and purposes for which we may use California Consumers’ personal information by the Company:
CATEGORIES OF PERSONAL INFORMATION WE COLLECT ABOUT YOU, WHY AND HOW
Summarized in the table below are the categories of personal information we may collect about you over the past twelve (12) months, depending on how you interact with us. The following table also describes how we collect and use such categories of information.
|Categories of information collected||Purposes of collection||Sources of personal information|
More details on the categories of personal information, the purposes for which we collected such information and the sources from which we obtain your personal information are outlined below, and otherwise set forth in the Information We Collect and Obtain and How We Use the Information We Obtain Sections of our Privacy Notice.
Categories of Personal Information Collected:
Business or Commercial Purposes for which We Collected or Disclosed Personal Information:
Categories of Sources from which We Collected Personal Information:
HOW WE SHARE AND DISCLOSE YOUR INFORMATION
We will share the personal information collected from and about you over the past twelve (12) months as discussed above for various business purposes. The chart below explains the categories of information that we may share with third parties and the categories of those parties.
Third Parties with which we share information and why
|Categories of information shared|
|Our Subsidiaries and Affiliated Businesses. We may share information we collect within our family of companies to deliver products and services to you, and enhance our products, services, and your customer experience, consistent with our Privacy Notice. Those businesses may also use your information for their own purposes, including marketing purposes.
|Third Party Partners for Marketing Purposes. We may share your information with partners whose offerings we think may interest you. For example, if you participate in sweepstakes, then we may share information with third parties for their marketing and other purposes.
|Third Party Partners to Provide Co-Branded Products and Services. In some cases, we may share information with third-party partners to provide co-branded products or services. For example, a co-sponsored sweepstakes or other promotion.
|Third Parties for Legal Requirements and Proceedings. We may disclose information to law enforcement authorities or other government officials if we are required to do so to comply with subpoenas, court orders, legal process or other law enforcement or government measures, and to comply with other legal obligations. We may disclose information if we believe disclosure is necessary or appropriate in connection with an investigation of suspected or actual fraudulent or illegal activity.||
|Third Parties for the Protection of our Services and Users. We may disclose information to protect and defend the rights, interests, and safety of the Services, our subsidiaries and affiliates, and their employees, contractors and agents; to protect the security and safety of our users of the Services, including when we believe disclosure is necessary to prevent physical harm or financial loss.||
|Third Parties in Business Transfers. We may disclose information in connection with a proposed or completed corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets.||
|Third-Party Online Advertisers and Ad Networks. As discussed in the Interest-Based Advertising Section of our Privacy Notice, the Services may rely on third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as on other websites you visit and other applications you use, and these technologies will collect certain information from your use of the Services to assist in delivering such ads.||
|Internet Services Providers. In connection with the provision of the Services, we may share information with companies that provide internet services.||
|Data Analytics Providers. We may share information with companies that provide data analytics services in order to operate, evaluate and improve our business.||
|Operating Systems and Platforms. We may share information with software companies that power your devices and companies that provide common tools/ information for software or apps about software or app consumers.||
|Social Networks. As discussed in the Information We Share Section of our Privay Notice, we may share your information with social networking services for their commercial marketing purposes.||
CALIFORNIA CONSUMER PRIVACY RIGHTS AND CHOICES
California Consumers may have certain rights in connection with the personal information we collect about you, many of which are subject to exceptions under applicable law:
The right to access and disclosure. You may have the right to request, twice during a twelve-month period, the following information about the personal information we have collected about you during the past 12 months:
The right to deletion. You may have the right to request that we delete the personal information we have collected from you.
Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide our Services to you. If you ask us to delete it, you may no longer be able to access or use our Services.
How to exercise your access and deletion rights.
California residents may exercise their California privacy rights by by sending an email to email@example.com, or by contacting us at 1-800-277-3110.
For security purposes, we will verify your identity – in part by requesting certain information from you -- when you request to exercise your California privacy rights. For instance, you may need to provide your name and email address.. To request that we provide you with the specific pieces of personal information we have from you or to delete personal information we have collected from you, we may need to ask you for additional information to verify your identity.
If you have an online account with us, logging into your account will serve to verify your identity and request, although we may request additional information if we believe your account has been compromised. If you do not have an account with us, or if we have reason to suspect that the security of your account is compromised, then we will request additional information from you to match with our existing records to verify your identity, depending on the nature of the request and the sensitivity of the information sought.
Once we have verified your identity (and your agent, as applicable), we will respond to your request as appropriate:
If we are unable to complete your requests fully for any of the reasons above, we will provide you additional information about the reasons that we could not comply with your request.
The right to nondiscrimination. We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.
The right to opt-out of the sale of your personal information. You have the right to opt out of the sale of your personal information. California law broadly defines sale such that it may include allowing third parties to receive certain information, such as cookies, IP address and/or browsing behavior, to deliver targeted advertising.
If you would like to opt out, you may do so as outlined on the following page: Do Not Sell My Personal Information
You may also designate an agent to make requests to exercise your rights under CCPA as described above. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney.
HOW TO CONTACT US
If you are a California Consumer, to submit a request, please contact us at firstname.lastname@example.org or call us at 1-800-277-3110. To protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with your request. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
Return to Privacy Notice
Effective as of January 1, 2020
Information We Share With Third Parties: We may share your personal information with our subsidiaries, affiliates and advertising partners. Our advertising partners use and also share this information to tailor and deliver ads to you on our Services or to help tailor ads to you when you visit other sites and/or apps. For more details, please see our Your California Privacy Rights notice. Our subsidiaries and affiliates, advertising partners use and may also further share this information for their own purposes. For more details, please see our Privacy Notice. The California Consumer Privacy Act considers the sharing of some of this personal information to be a “sale”.
If you do not wish for us or our third party partners to sell your personal information to others for such purposes, please indicate your preferences through the links provided below. If you access this site and/or app from other devices or browsers, or clear your cookies on your devices or browsers, you will need to indicate your preferences again from those devices or browsers. Please note that after making your “Do Not Sell” request, you may still see advertising and we may continue to share personal information with our service providers who use such information on our behalf. To learn more about interest-based advertising across sites and additional opt-out choices, you can visit http://optout.aboutads.info and http://optout.networkadvertising.org.
If you want to opt-out from our sale or disclosure of your personal information to advertising and marketing partners, email your request to CaliforniaPrivacyRequest@harpercollins.com.
Your Other CA Privacy Rights: CA residents have certain other rights with respect to their personal information. Should you wish to exercise any of those other rights, please indicate your preferences by emailing us at email@example.com or calling 1-800-277-3110. Learn more about these rights here.
Welcome to the Web site at www.harpercollins.com ('Site')
which is owned by HarperCollins Publishers L.L.C. ('HCP'). This Site is operated by HCP, and materials on the Site are owned, for the most part, by HCP. The Site may also include materials owned by third parties and posted on the Site by virtue of a license, grant or some other form of agreement between the third party and HCP.
HCP reserves the right to modify or amend this Agreement without notice at any time. It is therefore important that you read this page regularly to ensure you are updated as to any changes.
If you become aware of misuse of this Site by any person, please contact the Site Administrator with your concerns.
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HCP assumes no responsibility for actively monitoring Forums for inappropriate Messages. If at any time HCP chooses, in its sole discretion, to monitor the Forums, HCP nonetheless assumes no responsibility for the content of the Messages, no obligation to modify or remove any inappropriate Messages, and no responsibility for the conduct of the user submitting any Message. In submitting Messages to Forums, you agree to strictly limit yourself to discussions about the subject matter for which the Forums are intended. You agree that HCP accepts no liability whatsoever if it determines to prevent your Messages from being submitted or if it edits, restricts or removes your Messages. You also agree to permit any other user of this Site to access, view, store or reproduce the material for that other user's personal use and not to restrict or inhibit the use of the Site by any other person.
You agree that you will not submit Messages to Forums that:
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violate the copyright, trademark or other intellectual property rights of any other person. By submitting Messages to Forums, you represent to HCP that you are the rightful owner of such material or that you have first obtained permission to submit the material from the rightful owner;
improperly assume or claim the identity, characteristics or qualifications of another person;
are for purposes of spamming;
contain any virus or other harmful component;
are libelous, or an invasion of privacy or publicity rights or any other third party rights; or
are for commercial purposes or contain advertising or are intended to solicit a person to buy or sell services or to make donations.
You agree that any Message whatsoever submitted by you becomes the property of HCP and may be used, copied, sublicensed, adapted, edited, transmitted, distributed, publicly performed, published, displayed or deleted as HCP sees fit.
You agree to release HCP, its parents and affiliates together with their respective employees, agents, officers, directors and shareholders, from any and all liability and obligations whatsoever in connection with or arising from your use of Forums. If at any time you are not happy with the Forums or object to any material within Forums, your sole remedy is to cease using them.
If HCP has provided links or pointers to other Web sites, no inference or assumption should be made and no representation should be implied that HCP is connected with, operates or controls these Web sites.
While HCP does its best to ensure the optimal performance of the Site, you agree that you use this Site and rely on material contained in this Site at your own risk.
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NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
HCP will process notices of alleged infringement which it receives and will take appropriate actions as required by the Digital Millennium Copyright Act (the 'DMCA') and other applicable intellectual property laws. Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to HCP's Designated Agent.
Service Provider(s): HarperCollins Publishers LLC
Name/Contact Information of Designated Agent:
Asst. General Counsel
New York, New York 10007
Telephone: (212) 207-7969
Fax: (212) 207-7552
To be effective, the notification must be in writing and contain the following information (DMCA, 17 U.S.C. §512(c)(3)):
Physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online side are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
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